Orange truck on a highway
How we work · Delivery and payment

Clear terms, agreed before we order

Delivery charges, lead times and payment terms are set out on each quotation, so there are no surprises when the goods arrive.

Delivery

Delivered where you need it

01

To site, store or yard

Tell us where the goods should go. The delivery point and charge are confirmed on the quotation.

02

Consolidated where possible

Mixed orders are combined into as few deliveries as the programme allows.

03

Wholesale or retail quantities

From a few items for a homeowner to full loads for a project.

04

Paperwork with every delivery

A delivery note and packing list that match the quotation.

On every quotation

What our quotations set out

  • Item description, quantity and price for each line
  • Like-for-like options where they exist
  • Delivery point and delivery charge
  • Expected lead time
  • Payment terms
  • How long the quotation is valid
Payment

Payment terms

Payment terms, accepted payment methods and any deposit are stated on each quotation and agreed before we place the order with our supply partners.

For larger or repeat orders, ask us about structured payment arrangements. Trade-finance options are available through our food-trade partner network, where suitable.

FAQs

Questions about delivery and payment

Do you deliver outside Nairobi?

Tell us your site location. We confirm delivery and its cost on each quotation.

Can I collect the goods myself?

Ask when you request the quotation. Collection arrangements are confirmed on the quotation.

How long is a quotation valid?

The validity period is stated on each quotation. Prices for imported goods can change with exchange rates and freight, so the period may be short.

Ready to price your order?

Send your list and delivery location.

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